AI automation for it services & software.
IT services companies and product teams automate everyone else's operations and rarely get round to their own. The work that goes uncosted is coordination: qualifying an inbound enquiry and getting it into the CRM, chasing an invoice through to payment, reading a free-text bug report and deciding who owns it, and assembling a delivery update from four tools on a Friday. All four are rule-driven, which is exactly the class of work worth automating — and none of them need a model to make a judgement a person should be making.
What we automate
Inbound lead qualification and routing into the CRM
Invoice generation and payment-status reconciliation
Support-ticket triage and assignment from free-text descriptions
Weekly delivery digests pulled from project tooling
The services that do this
- Lead Capture & QualificationEvery enquiry from every channel landing in one place, qualified against your criteria, routed to the right person within minutes.
- CRM & Workflow AutomationThe routing, syncing, and follow-up work your team currently does by hand between CRM, inbox, sheets, and billing.
- Document & Back-Office AutomationExtraction, checking, and filing of the documents that move through your operation — invoices, POs, forms, claims paperwork.